Customer Support and AOG

Welcome to your General Atomics AeroTec Systems Customer Support.

Our Do228 customer support team is your partner in this dialog and is committed to helping you achieve excellence in all your missions and operations.

Our combined status as an Original Equipment Manufacturer (OEM) and Type Certificate (TC) holder for the Do228, as well as our classification as a European Aviation Safety Agency (EASA) Part 21 J and G Design and Production Organization (DOA and POA), enables us to provide direct and comprehensive services to the Do228 fleet operating worldwide.

Contact form

This is the shortest way to get in touch with us directly. Our employees will answer you as quickly as possible.

The fields marked with * are mandatory.

For applications and inquiries regarding job vacancies, please use our career portal only.

Title

Name

Company

Position

Phone

Email address *

Message *

Our privacy information applies.

Captcha *

Enter the character string shown in the picture

Do228 - Technical support

24h AOG Hotline

General Atomics AeroTec Systems GmbH

+49 8153 30 2280

Custsupport.Dornier228@ga-ats.com

Do228 - Material support

General Atomics AeroTec Systems GmbH

+49 8153 30 2281

MatSupport.Dornier228@ga-ats.com

GA-ATS Sales Team

General inquiries, MRO and Upgrades

General Atomics AeroTec Systems GmbH

sales@ga-ats.com

Product improvements and technical support, including on-site support services

Modifications for customer-specific mission equipment, engine subsystem and avionics upgrades

Technical support that goes beyond basic documentation, for example, Service Problem Report (SPR) and Repair Approval Sheet (RAS) for complex repairs

Spares and parts supply for your parts sourcing and planning, including pricing transparency on spares and exchange parts

MRO support services for all your fleet management and heavy maintenance needs, including dedicated regional sales and customer support managers

MRO support services for all your fleet management and heavy maintenance needs, including dedicated regional sales and customer support managers

Aircraft painting of complete exteriors or partial painting and touch-ups in our in-house paint shop

Cabin interiors refurbishments, restylings and retrofits

Service and Pay-by-the-Hour Program contracts

Fleet management aligned with CAMO

Special requests on pricing strategies and product improvement